Once you have found a freelancer on Fiverr that meets your requirements, it’s time to start the conversation. You want to make sure that you create an environment of trust and understanding between both parties before engaging in any business dealings.
But how do you contact someone on Fiverr? And what if you want to contact a buyer?
I’ll answer these questions and more below.
How To Contact A Seller On Fiverr
The steps for contacting new sellers on Fiverr are:
- Navigate to the Fiverr website and search for the gig of the seller you want to contact
- Once you have found the desired gig, click on it
- On the seller’s page, you will see a “Contact me” button on the right side of the page – click that button to start a conversation with the seller
Alternatively, if you have already ordered a gig from a seller, you can contact them through the Order page or through the messaging section found in your dashboard.
Once you are in contact with the seller, you can start a conversation and discuss any questions or concerns that you might have.
How To Contact A Buyer On Fiverr
If an order has not yet been completed, you can access the relevant page and send a message to the buyer via that page. This method is quick and efficient, allowing you to connect directly with the buyer without any extra steps.
On the other hand, if the order has already been completed, the only way to contact the buyer is through your inbox. You can access this from your dashboard page.
Rules To Bear In Mind When Contacting People On Fiverr
Be Respectful: It’s important to remember that everyone has their own way of doing things, and communicating with buyers requires respect and politeness (and sometimes a bit of patience).
Only Communicate Via Fiverr: It’s against Fiverr’s terms of service to take the communication off of the Fiverr platform unless it’s strictly necessary for the project. Doing so can leave you at risk of your account being suspended.
Keep The Conversation Professional: Make sure your messages are professional, concise, and to the point.
Read Their Guidelines/Requirements: Always make sure to read any guidelines or instructions that a buyer may have included in their order details before sending your message. This will help you ensure that you are communicating effectively with the buyer, and not missing any key details.
Avoid Arguing: If a buyer has an issue with something you have provided, it is best to avoid arguing and try to resolve the situation in a professional manner. This will make a cancellation far less likely, and it’s just a better way to do business.
Be Clear And Concise: Finally, make sure each message you send is clear and concise. This will help ensure that the buyer understands your message in the most effective way possible.
Want more Fiverr tips? Check out my 60+ page ebook that shares everything I’ve learned using the platform.
Additional Tips For Contacting People On Fiverr
Check Your Messages Regularly
It is important to check your messages regularly so that you can respond to buyers in a timely manner. This is also a key thing to consider for sellers as one of the requirements to move up a level is to respond to messages in a timely manner.
Provide Clear Instructions
Make sure you provide clear instructions and guidelines when asking buyers for work. This will help ensure that tasks are completed correctly the first time, and it will save you a lot of time and headache in the future.
Be Open To Suggestions
If a buyer has an idea or suggestion on how to improve something, be open to listening and considering their ideas. This will help create a better customer experience overall.
By following these tips, you will be able to increase your chances of success when contacting people on Fiverr, whether you’re a buyer or a seller.
Final Thoughts
Contacting people on Fiverr is an important part of doing business on the platform. By following the tips above, you can ensure that your conversations are professional and productive, which will help create better customer experiences and ultimately lead to more success for your business.
Chris is the creator of Freelance Ready. He originally started freelancing (on Fiverr) while at university, writing and editing website content. He created this website to share his freelancing experience and help others on their own self-employed journeys. He is now a freelance SEO consultant and content editor. You can learn more about Chris here.
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