Two important sections of the Fiverr platform to familiarise yourself with are the analytics and earnings pages. The Fiverr Analytics page is where you’ll find some basic information about how you’re performing on the platform. The earnings page is where you can look at all of that sweet money you’ve earned – and of course withdraw it all!
But for now, let’s take a good look at how you can access and use Fiverr analytics.
How Do I See Analytics on Fiverr?
You can see your analytics on Fiverr by navigating to the top of the screen. There, between Gigs and Promoted Gigs, you’ll see an “Analytics” button. Click on that, then select Overview for a full picture of your analytics, or Repeat Buyers for information about your repeat customers.
You can get a lot of useful information from Fiverr’s built-in analytics. It’s a great way to understand your progress on the platform, and learn where you need to improve.
Using Fiverr Analytics
You can access your Fiverr Analytics by clicking the Analytics button in the top bar. The Analytics page is where you want to go to find out your stats and what you need to do to level up or remain at your current level. You can also see some handy graphics that illustrate where your business is coming from. It’s a handy page to use!
At the top of the page, you’ll see some basic stats including your total earnings, the number of orders you have completed, the average price of your services and how much you’ve earned this month. That section looks something like the image below.
Fiverr Analytics Overview
Below that you have the Overview section. This is where you can see a graph of your recent or past performance, and you can select a few different metrics to look at. By default, you’ll see how you have performed over the last year in terms of completed orders, total money earned, and total money lost through cancellations. You can choose to look at the specific year or change it to the last 3 months or last 30 days. This is handy for monitoring your growth as you progress on the platform. You can see below that I was sharply increasing my growth on the platform after some time off over the winter break, before I then found work with external clients in May of 2020, halting my use of the platform for a while.
The Reviews Section
The bottom of the analytics page is where you’ll see how you’re doing in the eyes of your customers. You’ll see a breakdown of your reviews, along with the percentage of your orders that are receiving reviews. Anything above 50% is probably good, and more than 70% would be excellent. If you ask all your buyers to leave you reviews you could probably boost this up even further, as it’s not unheard of to have review rates of 90+%! However, you want to ensure they are all good reviews of course! In my experience, as is clear from the image below, most buyers will either leave a 5-star review or they won’t leave one at all. The more reviews you get the more your credibility is boosted and thus the more orders you will receive. So, always shoot for more 5-star reviews!
The final thing you’ll see at the bottom of the Fiverr Analytics page is the ‘World Domination’ graphic. This just shows you where you have received orders from, and it’s a nice feature. You can hover over the countries that are shaded in to see how many orders you have received from there.
That’s all you need to know about using the Fiverr Analytics page!